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UX/UI redesign of the Toc-Toc app.

Toc Toc Aseo provides cleaning services for homes, offices and warehouses in Colombia. Its app already covered the whole service, but booking was hard. At Imaginar Web House we redesigned the experience so booking a cleaning takes four clear steps.

UX/UI Design
Mobile app
Cleaning services
Toc-Toc app UX/UI design by Imaginar Web House
The client

Toc Toc Aseo connects homes and businesses with verified cleaning professionals: the client chooses the service, schedules the visit and welcomes a trusted professional.

The app already handled bookings, payments, history and support requests, but booking meant scrolling through a single screen almost 2,500 px long, with description, areas, date, time, professional, address, coupon and comments all mixed together. Navigation was hidden in a hamburger menu.

What we did
UX/UI design · Information architecture · Booking flow · Visual system · Screen design
The improvements

Fewer steps, more trust.

Before

1 screen, 9 decisions

The whole order in one long scroll, with no idea how much was left.

Now

4 steps, one decision at a time

Visible progress and the price always in view.

Booking went from a screen almost 2,500 px long to 4 steps: plan, date, professional and confirmation.

Each step asks for a single decision and suggests a default option.

Progress bar and price always in view, updated at every step.

Professionals with ratings, completed services and specialty visible when choosing.

A clear Toc-Toc guarantee at checkout, with coupon and itemized total.

A bottom navigation bar replaced the hidden menu: home, bookings and profile one tap away.

Its own visual system: the brand’s indigo and aqua refined, plus a warm yellow for promotions.

The design

Three views of the app.

A sample of the redesigned screens: home, the first booking step and the confirmation.

Home

The next visit first and services in a clear grid.

Booking · step 1

Plan and priority areas, with the estimated total.

Booking confirmed

Who is coming, when and how much was paid, at a glance.

Portfolio

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contacto@imaginarwebhouse.com  ·  +57 316 125 2324  ·  Colombia, the Americas and Europe · 100% remote